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What are your rates?
Should I make a
reservation?
Do I need insurance?
Do you give me a key?
Can I pay for my unit over the
phone?
What type of payment do you
accept?
Do you sell boxes?
What is the minimum rental
commitment?
What kind of documentation
do I need to rent a unit?
Do you have your own
movers?
How long will it take
to complete my transaction on move-in day?
What are your hours of operation?
What are your rates?
Our rates vary depending on size and
type of storage. A complete list of rates are available in Sizes and Rates.
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Should I make a
reservation?
Availability changes on a daily
basis. In order to make sure that the space that you want is
available when you need it, we recommend you call
for availability.
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Do
I need insurance?
You may carry your own insurance
(check your homeowner's or renter's policy to see if you are
already covered). Insurance is the tenant’s responsibility.
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Do
you give me a key?
You provide your own lock and key
so that you are the only one with access to your unit. You may
purchase a high quality lock at our
storage office.
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Can
I pay for my unit
over the phone?
You will need to visit the facility
to lease your unit and make the initial payment (unless you have
access to a fax machine). After that, you may call to make
payments by credit card.
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What
type of payment do you accept?
We accept cash, check, Visa and
MasterCard. (please DO NOT put cash in the night payment box)
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Do
you sell boxes?
We sell a variety of moving boxes
at the storage office.
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What
is the minimum rental commitment?
The minimum rental period is 1
month.
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What
kind of documentation do I need to rent a unit?
A valid driver’s license or
federal ID with picture is required to lease a unit.
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Do
you have your own movers?
While we do not offer moving
services, there are a variety of movers available in our area.
Check the yellow pages under the heading "movers" for a
complete list.
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How
long will it take to complete my transaction on move-in day?
The entire move-in process should
take less than 15 minutes. Please keep in mind that this time
could vary depending on whether there are other customers ahead of
you when you arrive. Mornings are usually the slowest period of
the day while afternoons are busier.
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What
are your hours of operation?
Please check here
for our office and gate hours.
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